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Book Cover
Author Silverstein, Sam, author.

Title Non-negotiable : the story of Happy State Bank & the power of accountability / Sam Silverstein.

Publication Info. Shippensburg, PA : Sound Wisdom, [2015]


Location Call No. Status
 PAS Santa Catalina Branch Non-Fiction    650.1 SIL    Available
Description 228 pages : charts ; 24 cm
text txt rdacontent
unmediated n rdamedia
volume nc rdacarrier
Note Includes index.
Contents A man on a mission. How I met Pat Hickman ; The birth of Pat's first non-negotiable ; The positive power of a non-negotiable -- The power of accountability. Defining a sound belief system ; Valuing people ; Discovering what's in your control ; Finding your mission, your public declaration of purpose ; Developing your non-negotiables -- Happy State Bank's 20 non-negotiables. The list everyone knows -- Now it's your turn. Doing what you could never have done before ; What's luck got to do with it?.
Summary Sam Silverstein, champion of accountability, presents the inspiring story of how J. Pat Hickman transformed a sleepy small town bank from one location and $10 million in assets into 34 locations and over $2.5 billion in assets by knowing what he believes and not negotiating on what he holds dear. In the process, he assembled a team of leaders that understand what great culture looks like and a bank full of motivated people who love what they do.
Subject Corporate culture -- Texas -- Case studies.
Banks and banking -- Texas.
Bank management -- Texas.
Social responsibility in banking.
Happy State Bank & Trust Co.
Hickman, J. Pat.
ISBN 0768407249

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