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Book Cover
Book
Author Deming, W. Edwards (William Edwards), 1900-1993.

Title The essential Deming : leadership principles from the father of quality / W. Edwards Deming ; edited by Joyce Nilsson Orsini, PhD.

Publication Info. New York : McGraw-Hill, [2013]

Copies

Location Call No. Status
 GDL Central Library Non-Fiction    658.4092 DEM    Available
1 copy being processed for GDL Central Library Non-Fiction.
Description x, 326 pages ; 24 cm
text txt rdacontent
unmediated n rdamedia
volume nc rdacarrier
Bibliography Includes bibliographical references and index.
Contents The world is being ruined by best efforts (best efforts without guidance lead to failure) -- Quality is made in the boardroom (only top management can make the decisions necessary to assure quality) -- By what method? (how can we bring about improvement?) -- There is no such thing as instant pudding (Deming's 14 points for management) -- A system must be managed (people are part of the system) -- There is no substitute for knowldege (information is not knowledge) -- Management is prediction (statistical thinking is required) -- What happened in Japan?
Summary Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume. The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
Subject Total quality management.
Leadership.
Industrial management.
ISBN 9780071790222 (alk. paper)
0071790225 (alk. paper)

 
    
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