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Author Herman, Melanie L.

Title Vital signs : anticipating, preventing and surviving a crisis in a nonprofit / by Melanie L. Herman and Barbara B. Oliver.

Imprint Washington, DC : Nonprofit Risk Management Center ; [Fairfax, VA] : PERI, c2001.

Copies

Location Call No. Status
 PAS La Pintoresca Branch Nonprofit Resource Center    R 658.048 VIT    Available
Description v, 83 p. : ill., forms ; 28 cm.
Bibliography Includes bibliographical references (p. 65-67).
Contents Chapter 1 -- Symptoms of a Crisis -- Defining Crisis -- Origins of a Crisis -- Chapter 2 -- Diagnosis of Nonprofit Crises -- Faces of Crisis -- Types of Crises -- A Specialized Form of Risk Management -- Chapter 3 -- Treatment Methods -- What Is Risk Management? -- Risk Management Process Overview -- Risk Management Committees -- Chapter 4 -- Treatment Phases -- Phase 1, Anticipating a Crisis -- Create a Framework for Crisis Planning -- Inventory Assets -- Identify Crisis Risks -- Conduct a Crisis Assessment -- Develop a Risk Financing Strategy -- Acknowledge Financial Vulnerabilities and Take Action -- Consider Contingencies -- Call Someone Who Cares -- Communicate to Constituencies -- Plan to Act -- Put Together a Crisis Management Manual -- Form a Crisis Response Team -- Practice to Prepare -- Phase 2, Preventing a Crisis -- Build an Organization Committed to Safety -- Take the High Road With Your Employment Practices -- Make Your Expectations Clear and Provide Explicit Direction -- Fix the Fixable -- Use Available Trends and Data -- Get Help -- Look Before You Leap -- Use Common Sense -- Phase 3, Surviving a Crisis -- Acknowledge the Problem -- Call in the Troops -- Keep Constituents in the Loop -- Understand the Media -- Record What's Done -- Remain Flexible -- Close the Loop -- Debrief Participants -- Evaluate the Response -- Revise the Crisis Plan -- Train Staff and Volunteers -- Heal Thyself.
Subject Nonprofit organizations -- Management.
Crisis management.
Added Author Oliver, Barbara B.
Added Title Anticipating, preventing and surviving a crisis in a nonprofit
ISBN 1893210065 (pbk.)
9781893210066 (pbk.)

 
    
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