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Book Cover
Author Morgan, Pamela J.

Title Training paraprofessionals for reference service : a how-to-do-it manual for librarians / Pamela J. Morgan.

Imprint New York : Neal-Schuman Publishers, c2009


Location Call No. Status
 PAS Central Library Reference    R 025.5 MOR 2009    Available
Edition 2nd ed.
Description xiii, 201 p. ; 28 cm.
Series How-to-do-it manuals ; no. 164
How-to-do-it manuals for libraries; no. 164.
Note Rev. ed. of : Training paraprofessionals for reference service / Julie Ann McDaniel. 1st ed. 1993.
Bibliography Includes bibliographical references (p. 187-194) and index.
Contents Paraprofessionals at the reference desk -- Laying the groundwork -- Creating a training plan -- Orientation -- Basic skills -- Advanced skills -- Ready reference skills -- Communication skills -- Performance management -- Evaluation and revision of training -- Appendix : guidelines for behavioral performance of reference and information service providers.
Subject Reference services (Libraries) -- Study and teaching -- United States.
Library technicians -- Training of -- United States.
Added Author McDaniel, Julie Ann. Training paraprofessionals for reference service.
ISBN 9781555706432 (alk. paper)
1555706436 (alk. paper)

Available items only