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Author Wilkinson, Michael, 1957-

Title The secrets of facilitation [electronic resource] : the S.M.A.R.T. guide to getting results with groups / Michael Wilkinson.

Imprint San Francisco : Jossey-Bass, c2004.

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Edition 1st ed.
Description 1 online resource (xviii, 300 p.) : ill.
Series Jossey-Bass business & management series
Jossey-Bass business & management series.
Note Title from title screen.
Bibliography Includes bibliographical references.
Contents THE SECRETS OF FACILITATION; CONTENTS; INTRODUCTION: A POWERFUL SECRET; CHAPTER ONE: WHAT IS A FACILITATED SESSION?; CHAPTER TWO: THE SECRETS TO QUESTIONING; CHAPTER THREE: THE SECRETS TO PREPARING; CHAPTER FOUR: THE SECRETS TO STARTING; CHAPTER FIVE: THE SECRETS TO FOCUSING; CHAPTER SIX: THE SECRETS TO RECORDING; CHAPTER SEVEN: THE SECRETS TO INFORMATION GATHERING; CHAPTER EIGHT: THE SECRETS TO CLOSING; CHAPTER NINE: THE SECRETS TO MANAGING DYSFUNCTION; CHAPTER TEN: THE SECRETS TO CONSENSUS BUILDING; CHAPTER ELEVEN: THE SECRETS TO ENERGY; CHAPTER TWELVE: THE SECRETS TO AGENDA SETTING
Summary The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces.
System Details Available via the World Wide Web via NetLibrary. Access limited to subscribers.
Subject Group facilitation -- Handbooks, manuals, etc.
Business meetings -- Handbooks, manuals, etc.
Genre/Form Electronic books.
Other Form: Print version: Wilkinson, Michael, 1957- Secrets of facilitation. 1st ed. San Francisco : Jossey-Bass, c2004 0787975788 (DLC) 2004014813 (OCoLC)55764438
ISBN 0787977454 (electronic bk. : Adobe Reader)
9780787977450 (electronic bk. : Adobe Reader)

 
    
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